We’re here to make your journey to recovery as clear and simple as possible. Below are answers to some of our most common questions. If you don’t find what you’re looking for, please don’t hesitate to contact us directly.
Physiotherapy is a healthcare profession focused on restoring and maintaining your movement and function. We use expert, hands-on techniques, personalised exercise programs, and client education to help you recover from injury, reduce pain, and improve your overall quality of life.
Please wear comfortable, loose-fitting clothing that allows us to easily access the area we are treating. For example, shorts are ideal for a knee or hip assessment, and a tank top is helpful for a shoulder problem.
Your first appointment is an Initial Assessment. It will involve:
Yes. All our physiotherapists are fully qualified and registered with the Health and Care Professions Council (HCPC) and the Chartered Society of Physiotherapy (CSP). They have extensive experience both the NHS and private settings.
We are committed to one-on-one, patient-centred care. This means your entire appointment is spent exclusively with your physiotherapist. We combine hands-on manual therapy with active, evidence-based exercise to provide a complete and lasting solution, not just a temporary fix.
No, you do not need a referral from a doctor to see a physiotherapist. You can book an appointment with us directly. However, some extended insurance plans may require a doctor's note for reimbursement, so please check with your provider.
We kindly request a minimum of 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another patient in need. A fee may be charged for late cancellations or missed appointments.
Payment is required at the time of your appointment, after your session with the physiotherapist.
We accept major credit cards (Visa, Mastercard), debit cards, and cash.
Yes. Immediately after your payment, we will provide you with an official receipt that contains all the necessary information (including your therapist's registration number) for you to submit to your insurance company for reimbursement.
We are conveniently located at 1 East Street, Hythe, Kent, CT21 5ND. You can find a map and detailed directions on our Contact Us
Yes, street parking is available
No, never. Your comfort and trust are our top priorities. Your physiotherapist will explain every assessment and treatment technique to you, including its benefits. Your informed consent is required before we proceed with any part of your treatment. You are always in control of your care.
Yes, you are welcome to bring a friend, family member, or chaperone to your appointment if it makes you feel more comfortable.
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